Frequently Asked Questions
Why Use Max Your Gold?
Max Your Gold pays hundreds more per fine ounce than its largest cash-for-gold competitors. We have our best price guarantee. We confidently advertise the gold prices we pay on both our website and broadcast media. You can watch us test your gold items. We provide a Max check you can cash same-day.
How does Max Your Gold calculate the value of my gold jewelry?
We test each item to determine the karat. We weigh each item as you watch. Then we calculate the amount of pure gold. We pay based on the total amount of gold you want to sell. We openly advertise the price we pay per gram both on our website and through broadcast media because we are confident that we pay the most for gold. Compare us to gold parties, pawn shops, jewelers, and other Cash4Gold locations.
When will I be paid?
You will be paid as soon as you accept our offer for your gold items. The check can be cashed at any Huntington bank branch the same day.
Where do I go, and when can I come in?
Our location is on the sixth floor of the Comerica building on Telegraph just north of 12 mile in Southfield, Michigan in Metro Detroit. We are open:
Monday through Thursday: 10:00AM – 6:00PM
Friday: 10:00AM – 5:00PM
Saturday: 10:00AM – 2:00PM
What can I bring in?
Although cash for gold is hot right now, we will buy anything made of precious metals. We also have a program to help you maximize the value of your gems.
Do you buy broken jewelry?
If it has gold, silver, or platinum, we will buy it.
What if I don’t know if it’s real?
We will test it to determine the value.
What happens after I’ve been paid for my gold?
You can cash the check the same day at any Huntington Bank.
Why should I use Max Your Gold instead of selling to pawn shops or gold parties?
We invite you to compare our prices to gold parties, pawn shops, and other CashForGold locations. We pay hundreds more per ounce. Plus, gold parties don’t have permanent locations nor rely on repeat business. Why wouldn’t you expect to get a poor price from these buyers?
Can you quote gold prices over the phone?
Of course, we quote the price per gram for various karat over the phone, although an exact cash value can only be determined at our office.
Gram karats and pennyweights are confusing, can you explain?
A penny weight is 1/20 of a Troy ounce. It is also 55% more than a gram. If someone is quoting penny weights it has to be a lot more than our per gram price to be equal. If you are having trouble with the math you can call us for an explanation.
Below are some common conversions.
Gold is usually measured in troy ounces. The ounces most people in the United States are familiar with are actually called avoirdupois ounces.
1 Troy ounce
1 Troy ounce
12 Troy ounces
14 7/12 Troy ounces
1 Troy Ounce
20 DWT or pennyweight
1 troy pound
1 avoirdupois pound
1.1 avoirdupois ounce
18/24 or 75% pure by weight
14/24 or 58.33% pure by weight
Many other cash for gold locations, unlicensed gold parties, and the big “mail your gold” advertisers pay 50% or less than the current spot price for gold. Get a better gold price and more money with Max Your Gold. The best place to get cash for your gold in Michigan. Visit us today!
What information do we collect?
We collect your name and email address when you fill out a question or request.
You may visit our site anonymously.
How do we use your information?
Your information will be used to answer your questions and to improve customer service. Your information helps us to more effectively respond to your customer service requests and questions.
How do we protect your information?
Only one person has access to your email address. Our email is password protected and will only be used to respond to your inquiry. We do not send marketing material via email.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your email address when we believe release is appropriate to comply with the law, or protect our or others’ rights, property, or safety.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
What happens when you submit a question?
We use your Email to answer your question(s) and for no other purpose. We don’t collect any other personal information.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.maxyourgold.com
This policy was last modified on 10/31/11
Telegraph Rd. Ste #604
Southfield , Michigan 48034
248 356 5677